quick Search

Login to Starlight

Only registered retailers can view our Holiday Décor Collection. If you are registered, please enter your email and password.

Forgot Your Password?

Retrieve your password here

Please enter your email address below. You will receive a link to reset your password.

Claim an Item - Starlight Trading Company

Oh No! There is an Issue with my Order!

We’re sorry to hear that there is an issue. In order for us to help you, please fill out the form below:
*required

Claims Policy

  • Claims are only accepted via email, fax or through our website
  • Pictures may be requested
  • Approved claims may require pick-up before refund is issued
  • Customers may request Starlight to call courier once pick-up label is received
  • Once pick-up is received by Starlight, credit memo will be issued
  • Original payment method will be used to issue back credit within 2-5 business days
  • The return and/or disposal of claimed goods must be authorized by Starlight
  • Starlight is not liable for any loss of unauthorized claims
  • Shipping charges are not eligible to be claimed
  • Please visit www.starlightgifts.ca/claims-policy for more details

NewsLetter

Subscribe to Receive Promotions,
Discounts & New Product Information:

0
[]